Posted on February 1, 2012 - by Memphis Istaboa

RG Marine, Palm Beach, FL

Can’t really say anything bad about Ryon, the owner and operator of RG Marine, except he rarely returns his calls.
Ryon called me a few weeks ago and introduced himself, seems James Knight of Yachtech had mentioned to him that we wanted an Isolation Transformer installed, he seemed a personable enough fellow and was quoting prices that were very attractive and James recommended him… so he got the job. Got a deposit. Now seems he just forgot about us. Maybe out of sight out of mind kinda thing. Maybe he under-priced the job and now doesn’t want to do it. Maybe he read my post on this blog about accountability and doesn’t want to deal with us. Who knows.
The last time I talked with Ryon was a week ago and he said he would be calling me right back. Notta word yet. I left him a message telling him to tear up the deposit check as we were cancelling it.
Again, Ryon seems like a nice fellow, he just needs to work on his customer service skills. My opinion of Ryon is not so good. Won’t be doing business with him as a result.